Since founding the Leadership Difference in 1995, over 350,000 people have attended Dave Mitchell’s enter-TRAIN-ment seminars on topics that include leadership, customer service, selling skills, and personal performance enhancement. His clients include Allstate Insurance, Bank of America, Universal Studios, Hilton Worldwide, Sub-Zero Wolf Appliances, Electrolux Appliances, Trek Bikes, and Walt Disney World. In July 2013, Meeting Professionals International selected as the Meeting Madness winner for Best Speaker of the Year at their World Education Congress in Las Vegas. In September 2015, Meetings and Conventions Magazine named Dave one of the Best Speakers of the Year. He has a Masters of Education in Global Human Resources Development from the University of Illinois – Urbana Champaign and a B.A. in Mass-Communications with a minor in Business Administration from Eastern Illinois University.
You are previewing: Peak performance culture – the five metrics of organizational excellence Ebook
Peak performance culture – the five metrics of organizational excellence Ebook
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Peak performance culture – the five metrics of organizational excellence Ebook
Following his successful books, The Power of Understanding People and The Power of Understanding Yourself, Peak Performance Culture: The Five Metrics of Organizational Excellence provides the reader with a detailed road map for creating a high performing culture in any company or association. Mitchell addresses five critical factors – factors that can be monitored much like the dashboard of a car – that predict the success of any organization. As was the case with his previous two books, Peak Performance Culture builds concepts and provides a new and deeper application of these ideas complete with exercises that readers can use to apply what they have learned immediately. The five critical factors for organizational success are: Horizontal Alignment Vertical Alignment Corporate Culture, Seamwork and Teamwork Employee Experience Customer Experience
| Year | 2020 |
|---|---|
| Format | Ebook |
| Author |
Dave Mitchell |
| Publisher |
John Wiley |
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