Our Digital Textbooks, eBooks & eTextbooks
A full refund can be made on eTextbooks subject to the following conditions:
- You return the eTextbook within 1 working day from the date/time you purchased it.
- You have not used or redeemed the eTextbook access code. eTextbooks that have been redeemed or accessed are non-returnable. We will check and verify this before any refund can be made.
Refunds will not be allowed for eTextbooks from the following publishers:
- Cambridge University Press
- Kaplan Publishing
You are advised to keep a copy of your purchase receipts.
To request for a refund, please email us at email@example.com with full details of your purchase.