Ordering Books Online in Singapore and Malaysia

For Printed Books

What modes of payment do you accept?

We currently accept credit card and debit card payments. Payments are processed securely and your credit card information are never stored on our server.

How long does it take my order to ship?

For delivery of printed books, please allow 7 business days for Singapore, 7~14 business days for West Malaysia, 14~21 business days for East Malaysia, and 15~30 business days for pre-ordered items. Access codes for e-books will generally be emailed to purchasers within 3~7 business days. Kindly note that some deliveries could take longer than the stated timelines due to the Covid-19 situation resulting in worldwide shipment delays.

Can I pick up my order from your office?

Yes, you can!

Just put in “Self-collect” in the Order Notes section on the Check-out page and we will inform you once your order is ready for collection.

Please proceed to our office at 1004 Toa Payoh North #02-14/15 Singapore 318995, Mon-Fri, from 9am–12pm and 1pm6pm.

What are your shipping fees?

For a limited time, we offer FREE Delivery for all orders within Singapore and Peninsular Malaysia. For orders within East Malaysia, the shipping charge will be shown on our Checkout page after you have entered your full shipping address.

I am staying outside Singapore. Can I still place an order?

We regret that we currently send books to Singapore and Malaysia addresses only. We will update this once we have further shipping options.

Can I return a book?

We only accept returns for incorrect or damaged print books. Please contact us at (65) 62565166 or info@pms.com.sg to arrange for a return.

You will have to come to our office to do a one-to-one exchange.

I am a school teacher/ educator/ librarian. Can I place an off-line order for my school/organisation?

Yes, you can!

After adding your selected titles to the cart or basket, please proceed to the View Cart page (note: not Checkout Page).

Ask for Quote – Download CSV button: Click to download your cart contents as a CSV file. You can import the CSV file into Microsoft Excel or LibreOffice  or Google Sheets for editing if you wish.

Ask for Quote – Download PDF button: Click to download your cart contents as a PDF file. The PDF file shows the book images and web link for each of your selected titles so you can click on the links to go directly to the titles on our Books@PMS bookstore.

Please email the CSV and PDF files to Gary (gary@pms.com.sg) for a free quotation. We look forward to hearing from you!

For eTextbooks

What are the system requirements?

Minimum requirements

  • Windows 7/8, Mac OSX 10.6 or above
  • IOS 11, Android 5.0 and above

What modes of payment do you accept?

We accept all major Debit and Credit cards.

How fast will I get my eTextbooks after making payment?

It usually takes about 1~5 working days for your access codes to be sent to your email. Instructions on how to redeem your eTextbooks will also be included with your eTextbook order.

For more information and enquiry, please contact us at (65) 62565166 or email us at info@pms.com.sg.

What devices can I read my eTextbook on?

You can readily read your eTextbooks on any computer, tablet or mobile phone that meet the minimum system requirements.

eTextbooks are compatible with both Macs and PCs as well as iOS and Andriod devices.

Can I access my eTextbook on more than one device?

Yes, you will be able to download your eTextbook on more than one device (usually up to 3 devices).

What kind of licenses are available for your eTextbooks?

All our eTextbooks have perpetual access licenses.

The exceptions are publishers like Cengage Asia who offer a limited one-year access (that means you can only read your eTextbooks for only one year from the date of activation).